Abstract
This article focuses on injuries committed by members of organizations, such as corporations, and examines distinct issues raised by apology in the organizational setting, in particular: the process of learning to prevent future errors, the divergent interests stemming from principal-agent tensions in employment, risk preferences and sources of insurance, the non-pecuniary benefits to corporate morale, productivity and reputation, the standing and scope of apologies, and the articulation of policies toward injuries to others.
Recommended Citation
Jonathan R. Cohen,
Apology and Organizations: Exploring an Example from Medical Practice,
27 Fordham Urb. L.J. 1447
(2000).
Available at: https://ir.lawnet.fordham.edu/ulj/vol27/iss5/8